About the Authors
Alan W. Brown is Professor of Entrepreneurship and Innovation in the Surrey Business School at the University of Surrey, UK. He previously worked in strategic roles in industry across Europe and the United States, including Chief Technology Officer for IBM Rational in Europe, head of business development at a Silicon Valley Start-up, and senior researcher at the Software Engineering Institute (SEI) at Carnegie Mellon University. Alan has worked on several government activities in the UK, EU and USA providing guidance on policy and practices in software delivery. He has published more than seventy papers, and authored and edited numerous books.
Jerry Fishenden has over 25 years’ experience of technology leadership, most recently as interim deputy Chief Technology Officer (CTO) for the UK government. He provides independent guidance and expertise to various organisations, from start-ups to big business, and is a frequent keynote speaker and writer on technology. Jerry has previously been CTO for Microsoft UK, the City of London financial regulator, the UK Parliament and the National Health Service. He is a Senior Research Fellow at Bath Spa University and a former Visiting Senior Fellow at the London School of Economics. The former Senior Policy Advisor to the UK Prime Minister credits Jerry as a key influence on the current government programme of technology modernisation and reform.
Mark Thompson has 22 years’ experience in public sector ICT. He is Strategy Director at Methods Group, specialists in digitally-enabled public services, Senior Lecturer in Information Systems at Cambridge Judge Business School, Visiting Professor at Surrey Business School, Board Member of Digital Leaders, panel member of CBI C21 Public Services Group, and recent Board Member of Intellect/Tech UK. He has published in several top-tier IS and organisation journals, and is a reviewer for over 16 journals. Mark is acknowledged as one of the architects of government’s shift towards Open systems, and is a frequent contributor to columns and/or chair of panels and conferences on Digital public services.